Please read these terms and conditions carefully.
The Terms and conditions are subject to change at any time.
Last updated 31/05/2021.
Exposure to Animal Feaces
The impact of exposure to animal feaces is high and can cause serious health conditions.
Coastal Bin Busters have carried out a risk assessment when cleaning bins that have animal feces in and have deemed the activity high risk. Therefore should any bins contain any faeces we will charge a surcharge of $8.50 a bin.
This is due to the contamination of our water filter system and PPE which will need changing and/ or cleaning.
It will be at our descression on the level of risk and it will be determined by the bin cleaner. We reserve the right to not carry out the bin clean and charge for the wasted visit.
By booking a wheelie bin cleaning service the customer agrees to be bound by these terms and conditions and upon acceptance agrees to pay, on a reoccurring basis, the nominated sum for the selected bin cleaning service.
These terms and conditions are subject to change without notice, from time to time at our sole discretion. We will notify you of amendments to these terms and conditions by posting them to this website.
To recieve the price of $8.50 a bin you must agree to having your bins cleaned at least for 3 months and have the payments paid via direct debit.
This service can be cancelled at any time after the 3 month period is over.
The preferred method of payment is direct debit through our direct debit partner GoCardless. In some circumstances payment by Master Card, VISA or Debit Card maybe possible with a 1.5% charge on top of the bin cleaning quote.
The direct Debit will be taken from the nominated account on the day or day after of the arranged clean.
One off cleans must be paid in advance, by paying the invoice sent via email or SMS.
The customer will assume full responsibility for the payment method made online and the card utilised to make such payments. Coastal Bin Busters does not assume any risk of liability for the customer agreeing to a transaction. As such, Coastal Bin Busters reserves the right to refuse a refund once the terms and conditions are agreed to. It is therefore agreed the Cardholder assumes responsibility for such payments made.
It is the customer’s responsibility to have the bins emptied for the day of cleaning service and all wheelie bins must be empty of waste prior to commencement of cleaning. If any waste remains in the bin after the waste collection, or if added after the collection it will be at Coastal Bin Busters discretion as to whether cleaning can be carried out. If a bin is unable to be cleaned due to excessive waste on the day of the cleaning service, the bins will not be cleaned and the direct debit will be charged or monies not refunded.
Coastal Bin Busters may refuse to clean a wheelie bin on the grounds of health, safety or for any other valid reason. We are unable to clean any wheelie bins that are contaminated with wet paint, excessive amounts of wet oil or any Human / Animal faeces. Where we are unable to wash your bins due to contamination your service may still be charged.
It is the customers responsibility to ensure that their bins are located on their premises as described in the customers details upon initial booking. Coastal Bin Busters will assume that if the bins are not marked with the customers address number, then the bins on the premises are the bins to be cleaned. It is also the customer’s responsibility to provide access to the bins on premises and access to the premises so that Coastal Bin Busters is able to complete the service on the day of service. The bins must be located at the front of the premises without any restriction to access of the bins. That is, the bins will not be behind a fence, gate, in an area where an animal is located or any other circumstances which will unreasonably prevent access. If access to a wheelie bin is prevented in such circumstances monies will not be refunded.
Unable to Clean
Coastal Bin Busters reserve the right to charge for a requested visit which is made, but no wheelie bin is cleaned, for whatever reason. If your wheelie bins are going to be unavailable for cleaning on a scheduled cleaning day, please provide at least 48 hours’ notice in order for us to suspend your service and avoid any charges.
Wheelie bins are cleaned at the customer premises, any payment for cleaning is for the same specific wheelie bin on each occasion and it is at the address where the first clean took place. The customer also agrees that upon acceptance of these terms and conditions they authorise Coastal Bin Busters to place a sticker on the bins cleaned for future identification purposes at their discretion. The condition of the bin is the responsibility of the customer and replacement stickers are at the discretion of the Coastal Bin Busters.
Coastal Bin Busters will take all due care and diligence during a clean but will not be held responsible for any damage to a wheelie bin or property reported after the event for which they are not deemed liable.
Typically, as long as the local authority is able to empty your wheelie bin we should be able to clean your wheelie bin but in the unlikely event that we are unable to clean your bin either on the same day or the following morning, advanced notice will be given where possible and a cleaning credit will be preserved.
Council Bin Collection
If the local authorities are unable to empty your wheelie bin due to bad weather or any other reasons outside of your control, and we are sub sequentially unable to clean your bin we will always do our best to reschedule your clean where possible or preserve your bin cleaning credit until the next scheduled clean.
It is the customer’s responsibility to ensure that we have the correct and current contact details. Please ensure we are updated as soon as possible if any contact details should change. Failure to do so may cause confusion and possible unwanted charges.
The customer hereby releases and discharges Coastal Bin Busters from all claims, suits or actions for any loss or liability whatsoever arriving out of any failure by Coastal Bin Busters to provide the services referred to herein or resulting from the provision of such services in a negligent manner BUT if this clause is void pursuant to any legislative provision, then the liability of Coastal Bin Busters in respect to any such loss or liabilities shall be restricted to the cost of providing the cleaning services of this customer.
Coastal Bin Busters may increase the cleaning fee from time to time upon the giving of one calendar month notice of such increase. If the customer objects to such increase, the customer shall notify Coastal Bin Busters of such objection within that one month notice period. If the customer does not notify Coastal Bin Busters of an objection to the proposed increases within the time stipulated, the increase shall be deemed to have been accepted by the customer and shall apply from the date stipulated in the notice of the proposed increases.
The customer must notify Coastal Bin Busters in writing of its intention to terminate their cleaning service by providing at least two weeks’ notice of their desire to do so. If this notice is not provided, Coastal Bin Busters reserves the right to charge the customer up to the amount that would otherwise have been received if the correct notice was given.
Get A Copy Of These Terms & Conditions
If you need a copy of the Coastal Bin Busters T & Cs send an email to firstname.lastname@example.org.